Refund policy
Returns Information:
- We stand by our 14 day 100% Satisfaction, money back guarantee. Please contact us for returns.
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You have 14 calendar days to return an item from the date the item was shipped. To be eligible for a return, you must meet the following criteria:
- Your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your return needs to have the receipt or proof of purchase.
- You are responsible for the shipping costs incurred to return your item.
REFUNDS & CREDITS
Once we receive your returned item, our team will inspect the item for any defects or damage. We will immediately notify you when the returned item has been inspected and cleared.
Once your return is approved, we will initiate a refund to your credit card (or original method of payment), less a 15% re-stocking fee for products that are not deemed defective.
You will receive your credit within 10 business days from the date your return is received. This time frame may vary depending on your card issuer’s policies.